The name Volland was chosen after the Volland Family which the business revolves round. Previously the business was called RTIC, but as part of an image update, the name was changed to reflect its ambitions. The first Volland was Terry Volland, an engineer who was taught by the American Air Force in the early 60s. After his time in the American Air Force he moved to Saudi Arabia where he maintained & repaired large Refrigerated & Air Conditioned systems at major hospitals. In 1997 he setup a small business in lincolnshire repairing & maintaining refrigerated equipment.
Today Terry is chief engineer, letting his son take the helm as MD. The company has been expanded & our activities now include Air Conditioning, Beer Cellar & Cold Room installations. With the new image came new contracts, including major breweries; installing, maintaining & repairing Beer Cellar systems.
Our Mission Statment...
To Strive for Excellence Through the Service we provide ; All of our team at Volland ltd is committed to provide excellence in the sales, installation and repair of commercial refrigeration & air conditioning. We will achieve this by concentrating on three goals :
- Customer Service
We’ll continue building on our reputation to provide excellent equipment and services; doing so by being obsessed with the reliability of the equipment we provide and the quality of service we offer. We all (at Volland ltd) have the obligation to ensure customer satisfaction with our products and services.
- Business Excellence
We are devoted to growing our presence in a competitive market by excelling in innovation and excellence. We encourage all our staff to recognise and make recommendations for improvements. Every individual at Volland Ltd are accountable for the success of our objectives. The MD shall be responsible as the Quality Representative to coordinate our activities so that we achieve our desired objectives.
We’ll uphold the highest respect for each individual, provided by all our employees and management through respect, collaboration, personal responsibility and honesty.
About Volland Ltd